JACKPOT CITY REVIEW
About Jackpot City Casino
Jackpot City Casino sounds like a fantastic destination. But is it a must-see for fans of Japanese online casinos? Join us as we take an-in-depth look at Jackpot City Casino to see if it lives up to its name. From its levels of safety and security to its selection of games, bonuses, deposit and withdrawal options, funds from your account, reward programme and customer service, we will let you know if they’ve hit it big and are the best Japanese online casino.
Jackpot City Casino first opened their digital doors in as far back as 1998. As we move ever closer to the start of 2020, this popular Japanese online casino boasts over 3.5 million active users from all corners of the globe. And it is easy to see why when you realize with the fun and friendly atmosphere, a library of over 630 games, weekly bonuses and an average pay out rate of 96%
Is Jackpot City Casino Legit?
The short answer is yes. Not only is Jackpot City Casino licensed by the Malta Gaming Authority (regarded by many to be one of the most highly respected online gambling governing bodies) but it has also been fair-play certified by eCOGRA and is regulated by the EU. Players can rest easy knowing that all of their sensitive and private information is protected by SSL encryption and that they stand a fair chance of winning thanks to Jackpot City Casino making use of random number generators.
Welcome Bonus at Jackpot City Casino
Jackpot City Casino surely must have one of the most alluring welcome bonuses around, standing at ZAR30,000. However, as we all know now, with a high bonus comes high wagering requirements. And in the case of Jackpot City Casino, the wagering requirements for that ZAR30,000 is an astounding x50. The good news, if you are a slot player at least, is that slots contribute 100% towards those wagering requirements. And Jackpot City Casino has a lot of slots.
Regular Bonuses at Jackpot City
We strongly recommend that you either subscribe to the Jackpot City Casino newsletter or visit the site often to keep up to date with the latest Japanese online casino promo codes, freebies, bonuses and incentives that may have on at the time.
Their regular midweek and weekend match bonuses are always popular at Jackpot City Casino and reward players for how often and how much they’ve played in the days leading up to these promos.
Games at Jackpot City Casino
At Jackpot City you can choose from over 630 different games. And as we mentioned earlier, Jackpot City Casinohave a lot of slots. In fact, there are more than 430 different. What really sets Jackpot City Casino selection of games apart from the other Japanese online casinos are their specialized country specific games like pokies from Australia and the traditional fruit machines of the UK.
The rest of their game selection is made up of over 70 table games, an impressive 34 variations of blackjack (including a few multiplayers versions and European-style blackjack) and a selection of favourites that includes baccarat, poker, roulette and more
A feature we really enjoyed was your most recently and most often played games automatically save to the games lobby, allowing you to get right back into the action as soon as possible.
Live Dealer Games at Jackpot City Casino
If you are a fan of live dealer games, Jackpot City Casino has a treat for you. They have teamed up with live gaming specialists, Evolution Gaming, to provide a fully interactive and immersive set up, as close to recreating the tension, atmosphere and excitement that comes with playing against skilled human opponents as possible. Their advanced HD setup allows you to interact with the live dealer or chat to your fellow players via the live chat option.
The live roulette games are the highlight in the live casino and make use of a multiple camera set up, with one camera trained on the dealer and +3 focussed on the table and roulette wheel, to create the tension that accompanies this traditional casino game.
Despite all the cameras being of HD quality and the use of multiple cameras on a game, the live casino functions perfectly on mobile phones with no lagging or loss of picture quality. The live casino was designed to work seamlessly with all iPads and iPhones and almost all Android powered tablets and phones.
Deposits & Withdrawals at Jackpot City Casino
These days, banking with a Japanese online casino is fact, convenient and painless. And over at Jackpot City Casino it’s no different, with the majority of withdrawals processed in under 48 hours.
Withdrawals at Jackpot City Casino can be made via:
- Check
- Click and Buy
- ECO Card
- Maestro
- Neteller
- Visa Debit
- Visa Electron
- InstaDebit
- Visa
- Entropay
- EZIPay
- Skrill
Minimum withdrawal amount is $10, with no upper limit on how much you can withdraw.
You can make a deposit into your Jackpot City Casino account using any of the following:
- Bank Wire Transfer
- Click and Buy
- EcoPayz
- Maestro
- MasterCard
- Neteller
- PaySafeCard
- Postepay
- UKash
- Visa Debit
- Visa Electron
- InstaDebit
- Visa
- Entropay
- POLi
- EZIPay
- eChecks
- QIWI
- Trustly
- Skrill
The minimum amount you may deposit is $10 and no upper limit on much you can deposit.
Jackpot City’s Rewards Program
As soon as you join Jackpot City you’re rewarded with 2,500 loyalty points and added as a bronze-level member of the VIP program. You earn one loyalty point for every €/£/$1 you bet on the site and this is how you increase your points. Just remember that only cash wagers contribute towards the loyalty points- bonus credits don’t. You can use the points to claim bonuses, free spins and wagering cash as you play. . You’re also free to use your loyalty points in Jackpot City’s sister casinos Spin Palace, Ruby Fortune and Mummy’s Gold Casino.
As a member of the VIP program you’ll get access to exclusive bonuses, free spins, a personal VIP host who’s available 24/7, free spins, and many other benefits. You can see all the details in the table below, including how many points you need to reach each level.
The default bonuses could be higher for the first levels of the program, but Jackpot City’s VIP program is great as it gives all players a chance to enter, and you get other excellent bonuses and daily specials.
To be able to stay as a VIP, and to reach the higher levels, you have to continue betting on the site. You also have to keep the minimum loyalty points required to stay within your points bracket, and if you don’t have enough points by the end of the month, you’ll go down a level.
Customer Service
Jackpot City’s average response time for emails is 48 hours, which is good for any issues that are not time sensitive. You can talk to the customer service reps in several languages, all listed below, 24/7.
If you call you will first have to go through the standard steps of getting to the right department, which can take a few minutes. When we spoke to the reps they were all very friendly, and they managed to solve our issues right away. That’s definitely a plus in our book. The live chat is quick and hassle free. You only have to confirm your account and then they can help you out with your issues.
